Privacy Policy

Last Updated: January 2025

At Jeetwin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information

We collect the following personal information when you use our services:

  • Name and contact information (email, phone number)
  • Date of birth and age verification
  • Address and location information
  • Payment and banking information
  • Government-issued identification for verification

Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Operating system and device identifiers
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our gaming services
  • To verify your identity and prevent fraud
  • To process deposits and withdrawals
  • To communicate with you about your account
  • To provide customer support
  • To improve our services and user experience
  • To comply with legal and regulatory requirements
  • To prevent money laundering and illegal activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who assist in our operations
  • With regulatory authorities when required by law
  • With law enforcement agencies for legal investigations
  • With payment processors for transaction processing
  • With your consent for specific purposes

4. Data Security

We implement comprehensive security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure servers with firewalls and intrusion detection
  • Regular security audits and updates
  • Access controls and authentication systems
  • Employee training on data protection
  • Regular backup and disaster recovery procedures

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Prevent fraud and ensure security

We will delete your information when it is no longer needed for these purposes, subject to legal requirements.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information
  • Withdrawal: Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may contain links to third-party services. We are not responsible for the privacy practices of these services. We encourage you to read their privacy policies before using their services.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@jeetwin.com
  • Phone: +91-9876543210
  • Address: Jeetwin Privacy Team, India
  • Live Chat: Available 24/7 on our platform

13. Data Protection Officer

For privacy-related inquiries and to exercise your rights, you can contact our Data Protection Officer:

  • Email: dpo@jeetwin.com
  • Phone: +91-9876543211
  • Response Time: Within 30 days of receiving your request